LEASE MAKE GOOD

How Much Does a Professional Lease Make Good Service Cost?

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End-of-lease make good is one of those costs that catches commercial tenants off guard. Not because it is hidden, but because most people do not think about it until the lease is nearly up, by which point there is not much time to plan properly.

This guide focuses specifically on the service cost side of make good across the full spectrum of project types. For a breakdown of what a commercial stripout involves physically, see:

What Is an Office Stripout?

nmgs.com.au/blog/office-stripout-process-explained 

For a detailed look at what drives cost variation, see:

How Much Does a Commercial Stripout Cost?

nmgs.com.au/blog/commercial-stripout-cost-australia

What Does a Lease Make Good Service Include?

Make good is a broad term and the scope varies significantly from one tenancy to the next. Office make good costs refer to the expenses involved in restoring a commercial tenancy back to its agreed condition at the end of a lease. Depending on your lease and the condition of your tenancy, this may include:

Scope Item

When It Applies

Removing fitouts and partitions

Lease requires base building return; tenant installed walls or systems

Office stripouts and defits

Any tenancy where tenant-installed fitout must be removed

Demolition works

Structural or non-structural elements installed during tenancy

Ceiling and flooring repairs

Surfaces damaged, altered, or installed by tenant

Electrical and data removal

Tenant-installed cabling, circuits, or supplementary power

Painting and patching

Almost all commercial leases; repaint typically required at exit

Waste removal

Every project; required as part of final clean and handover

HVAC modifications

Supplementary air conditioning or ductwork installed by tenant

Compliance rectification

Where modifications created non-compliant conditions

Reinstatement to base building condition

Full restoration clauses; common in office leases

The final scope depends on four things: your lease agreement, landlord expectations, building rules, and the condition report from the start of the lease.

Lease Make Good Cost Ranges by Project Type

Commercial office refurbishments and make good projects at NMGS generally start from around $15,000 for minor upgrades and can exceed $250,000 for larger fitouts, staged refurbishments, and complex live-site projects. The best way to obtain accurate pricing is through a tailored site inspection and scope review.

The table below shows indicative ranges by project type based on NMGS project experience.

 

Project Type

Typical Range

Typical Scope

Office stripout / defit

$8,000 to $20,000

Fitout removal, services disconnection, waste disposal

Small office refresh

$15,000 to $30,000

Targeted defit, minor repairs, repaint, end-of-lease clean

Mid-size office refurbishment

$40,000 to $150,000

Full stripout, repairs, reinstatement, repaint, clean, services scope

Full office fitout / refurbishment

$150,000+

Complete defit, full reinstatement, compliance works, specialist trades

Warehouse office refurbishment

$25,000+

Office defit, repairs, repaint, services; warehouse scope quoted separately

Industrial refurbishment

Project-specific

Racking removal, floor sealing, line marking, industrial services; site inspection required

 

Important

These figures are indicative ranges. Your actual cost depends on lease scope, building condition, fitout complexity, access constraints, and location. A site inspection is required for accurate pricing.

What Drives the Cost of Lease Make Good?

Your make good clause

The lease is the single most important variable. Phrases like ‘return to original condition’, ‘base building standard’, and ‘as at commencement’ each imply a different scope and a different cost. If your clause is ambiguous, that ambiguity tends to be resolved at the landlord inspection, often in the landlord’s favour.

Size and complexity of the original fitout

A basic open-plan tenancy with standard workstations is comparatively straightforward to make good. A heavily fitted space with custom partitioning, raised flooring, a server room, supplementary air conditioning, and branded walls is a much larger project.

Services scope

Services decommissioning and reinstatement are frequently underestimated. Data cabling and structured cabling removal, server room decommissioning, supplementary HVAC removal, and plumbing reinstatement for fitout-specific wet areas all sit in this category.

Building access and site constraints

A CBD tenancy in a building with restricted lift access, limited loading dock hours, and after-hours noise restrictions runs at a higher cost per day than a ground-floor tenancy with open site access.

Hazardous materials

In buildings constructed before the mid-1980s, asbestos-containing materials may be present. A licensed assessment is required before demolition begins. If ACMs are found, licensed removal is required under Australian WHS legislation. This is mandatory, not discretionary.

Whether scope can be negotiated with the landlord

Not all of what the make good clause technically requires will necessarily be enforced. If parts of your fitout add genuine value for the next tenant, or if the landlord has their own plans for the space, there may be room to agree on a reduced scope. This conversation is most productive when started well before lease expiry.

Why Do Make Good Quotes Vary So Much?

Scope assumptions

Without a site inspection and a confirmed scope, contractors make different assumptions. One might include asbestos allowances; another might not. The difference in the quote is often about what each contractor thinks is included, not about margin.

Licensing and trade qualifications

Commercial make good requires licensed builders, electricians, and plumbers. Quotes that come in noticeably lower often reflect unlicensed labour or contractors who do not hold the required builder registration for all scope items. Defective works can be rejected at final inspection at the tenant’s cost.

What is and is not in the base price

Some quotes exclude waste disposal, permit fees, and asbestos management. Ask for a line-item breakdown and confirm exclusions. A slightly higher all-inclusive quote from a licensed contractor is often better value than a lower number that grows through variations.

How to Get Accurate Make Good Pricing

  • Have your make good clause reviewed before quoting
  • Book a site inspection – no reputable contractor should price without seeing the site
  • Provide your lease commencement condition report if you have one
 

NMGS approach to quoting

We conduct a site inspection before every quote and provide a written scope and price based on confirmed requirements. If something emerges during works that was not visible at inspection, we tell you before it becomes a cost variation.

Frequently Asked Questions

How much does a basic make good cost for a small office?

A small office defit covering fitout removal, services disconnection, and waste disposal typically starts from $8,000 to $20,000. Add repairs, repainting, and a clean and you are generally looking at $15,000 to $30,000. A site inspection confirms the number.

Who pays for make good works?

In standard Australian commercial leases, the outgoing tenant is responsible for all make good costs unless the lease states otherwise.

Can I get a make good quote over the phone?

We can give you a broad indicative range based on project type and size. For a quote you can rely on, a site inspection is required. The difference between what a space looks like on paper and what is actually there is often significant.

Does NMGS handle industrial and warehouse make good?

Yes. Industrial and warehouse make good is project-specific because scope varies significantly. It can include racking removal, floor sealing, line marking removal, and industrial services decommissioning. We quote these following a site inspection.

Ready to Get a Quote?

NMGS is a Registered Commercial Builder with over 50 years of experience delivering professional lease make good services across Melbourne, Sydney, Brisbane, and nationally. We offer obligation-free site inspections and written quotes based on confirmed scope.

 

Contact NMGS: nmgs.com.au/make-good/

 

Phone: 1300 364 994

 

 

Other Guides in This Series

→  How Much Does a Commercial Stripout Cost in Australia?  

      nmgs.com.au/blog/commercial-stripout-cost-australia

→  How Much Does a Professional Lease Make Good Service Cost?  

      nmgs.com.au/blog/lease-make-good-service-cost

→  How to Estimate Make Good Costs for an Office Tenancy  

      nmgs.com.au/blog/how-to-estimate-make-good-costs-office-tenancy

→  How to Plan an Office Stripout Before Refurbishment  

      nmgs.com.au/blog/how-to-plan-office-stripout-before-refurbishment

→  Office Defit Checklist for Tenants  

      nmgs.com.au/blog/office-defit-checklist-tenants